Submit a Service Ticket
Need assistance? We look forward to helping you with your service request. Please complete and submit this form. We will respond to your request as soon as possible.
Before you submit a service ticket:
Check with your fleet mechanic to see if the issue can be resolved internally. For example, if a DPF dashboard light is active, check the troubleshooting guides first to help determine if you can solve the problem or if you will need an FleetCrew technician to service your unit.
You may also obtain device-specific materials on our Customer Training Portal. Register below to gain access to owner's manuals, troubleshooting manuals, and other training materials (or log-in if already registered).
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For questions, please contact the Service Department at (866) 668-4738.